Service

Service Around the World

To ensure quick and reliable maintenance and repair services, KKT chillers runs a close-knit global service network, which is continuously expanded to meet customer requirements.

Service Around the Clock

System breakdowns cannot be foreseen. But thanks to KKT chillers’ experience and well- structured service organization, we can guarantee fast response and repair - 24 hours per day, 7 days a week, 365 days a year

OEM Replacement Parts

KKT stocks OEM replacement parts at our facility in Wood Dale, Il and at strategic warehouse locations in the USA and Mexico. Parts can be ordered via our online store or by speaking with one of our Part Sales Specialists.

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Need Training?

KKT chillers’ training courses are held on a monthly basis at our U.S. Headquarters in Wood Dale, IL. These courses are designed for qualified technicians to become certified to service KKT chiller products.

In addition to providing training in a classroom setting, KKT chillers also offer online certification courses. KKT’s Online Training Academy provides focused training modules on specific topics including Startups, Planned Maintenance, Troubleshooting and Diagnostics. These courses allow your technicians to learn online at their own pace, without leaving their home office! A variety of topics are covered, and certification is awarded upon successful completion.

More Information

Maximize Reliability, Productivity and Uptime

Unplanned downtime can be costly and cause production delays. It’s good to know that when properly maintained, KKT chillers average 99.8% uptime. In the event of a system breakdown, KKT offers factory technical support 24 hours a day, 365 days per year!

To ensure quick, reliable maintenance and repairs, KKT has organized a global service network, which is continuously expanded to meet customer requirements. We have decades of experience servicing most major brands of chillers and stock replacement parts at strategic warehouse locations for fast service response.

Choose a plan that’s right for you

KKT Maintenance Protection

  • Planned Maintenance visit
  • Service performed by KKT approved technicians
  • Any follow-up work to be performed on a T&M basis
Select

KKT Maintenance Plus Protection

  • 2 Planned Maintenance visits per year
  • 10% Discount on Parts and Labor (Chiller Only)
  • Prompt Onsite Service Response
  • Standard Business hours – M-F (8am to 5PM local)
  • Services performed by KKT approved technicians
  • OEM Replacement Parts
  • Glycol Top Offs (up to 5 gallons per year)
  • 24/7 Technical Phone Support
Select

KKT Full Service Protection

  • Full-Service Chiller Coverage
  • Parts and Labor (Chiller Only)
  • Prompt Onsite Service Response
  • Standard Business hours – M-F (8am to 5pm local)
  • 2 Planned Maintenance visits per year
  • Services performed by KKT approved technicians
  • OEM Replacement Parts
  • Glycol Top Offs (up to 5 gallons per year)
  • 24/7 Technical Phone Support
Select

KKT 24/7 Service Protection

  • Full-Service Chiller Coverage
  • Parts and Labor (Chiller Only)
  • Prompt Onsite Service Response
  • 24/7 service coverage
  • 2 Planned Maintenance visits per year
  • Services performed by KKT approved technicians
  • OEM Replacement Parts
  • Glycol Top Offs (up to 5 gallons per year)
  • 24/7 Technical Phone Support
Select

Note: Chiller must be inspected and found to be in good serviceable condition prior to contract acceptance. Full service agreements available for chillers up to 10 years old. For chillers older than 10 years, contact KKT for available options.

Chiller Replacements

Installation and Commissioning

Is your chiller approaching the end of service life? Increase reliability and energy efficiency with a new KKT chiller. KKT has successfully completed hundreds of chiller replacement projects and has a dedicated team in place to manage your project and ensure on time completion with minimal interruption to your process. From removal and disposal of existing equipment, to rigging, installation and commissioning of your new system - KKT chillers is your one stop shop for chiller replacements.

Click link below to complete questionnaire and begin your project.

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Spare Parts Team

KKT stocks OEM replacement parts at our facility in Wood Dale, Il and at strategic warehouse locations in the USA and Mexico. Parts can be ordered via our online store or by speaking with one of our Part Sales Specialists.

Parts Store

Parts question?

Connect with the KKT Parts Team:

P (847) 734-1600
E orders@kkt-chillersusa.com

Warranty Service

To ensure reliable cooling and maintain uptime to your critical application, KKT chillers are backed by a comprehensive manufacturer’s warranty – offering warranty parts, service and support.

Click on the link below for our Standard Terms and Conditions.

Terms & Conditions

Service Locations

To ensure quick and reliable maintenance and repair services, KKT chillers runs a close-knit global service network, which is continuously optimized and expanded in keeping with the product portfolio and customer requirements. Click a location to see contact details.

Select a location for details